Intercultural Communication and Collaboration Appraisal

Order Paper & Pencil ICCA™ Components

In order to use or administer the ICCA™ in a paper and pencil format, you need to order the following components.

ICCA Faciliator's Manual
The ICCA™ Facilitator's Manual

The ICCA™ Facilitator's Manual is an invaluable tool for trainers, coaches, educators, researchers, and for anyone who is using the ICCA™. This manual provides practical guidelines for administering the ICCA™, a summary of research that supports the model and theory of ICCA™, and suggestions for interpreting the report results in an effective coaching or training session.

Purchasing the ICCA™ Facilitator's Manual gives you a good understanding what ICCA™ is all about and permits you to order other ICCA™ components. The cost for the Manual is USD 60.00 (or approx. GBP 38.00 / EUR 45.00), incl. VAT.

Available via:

Paperback: 86 pages | Publisher: Createspace (6 Feb 2012) | Language: English | ISBN-13: 978-1470023348
ICCA Evaluation Program

ICCA Competency Cards
The ICCA™ Evaluation Program and ICCA™ Competency Cards

The ICCA™ Evaluation Program is a piece of software which enable the facilitator to capture the data from the completed questionnaire and the card sorting exercises. Its in-built expert system generates the report for the participant containing all results in a graphical profile.

The ICCA™ Competency Cards consist of two separate sets of 48 Competency Q Items and 12 Competency Dimensions. They are used for the card sorting exercises and are in addition to the questionnaire as contained in the ICCA™ Participant's Workbook.

The ICCA™ Evaluation Program requires an installed version of Excel(R) 2010. The cost for a licence for one user on one computer is GBP 250.00 (or approx. USD 400.00 / EUR 300.00), plus VAT.

The Competency Cards are distributed together with the ICCA™ Evaluation Program as a pdf document; you can print them on micro-perforated business card paper (or also on normal carton paper) for any number of participants  you need.

All products are now only offered as software download only; prices are shown in GBP.

ICCA™ End User Licence Agreement (last changed: 09 Apr 2013)

This Licence Agreement ("Agreement") is an agreement between You and Messner Consulting & Training Pvt. Ltd. Please read these terms and conditions carefully before downloading the ICCA™ Evaluation Program and ICCA™ Competency Cards ("Product") as they contain important information about your rights and obligations; it governs your use of the Product. The Product is licenced, not sold, to You for use only under the terms of this Agreement, unless a Product is accompanied by a separate licence agreement, in which case the terms of that separate licence agreement will govern, subject to Your prior acceptance of that separate licence agreement. Messner Consulting & Training Pvt. Ltd. as the licensor ("Application Provider") reserves all rights not expressly granted to You. The Product that is subject to this licence is referred to in this licence as "Licenced Application".

[a] End User Licence. This licence granted to You for the Licenced Application by Application Provider is limited to a non-transferable licence. You may install, register, and use one copy of the Licenced Application on a single computer under one user identifier. This licence does not allow you to use the Licenced Application on any other device. You may not distribute or make the Licenced Application available over a network where it could be used by multiple users at the same time. You may not rent, lease, lend, sell, redistribute or sublicence the Licenced Application. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any update, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licencing terms governing use of any open sourced components included with the Licenced Application). Any attempt to do so is a violation of the rights of the Application Provider. If you breach this restriction, You may be subject to prosecution and damages. The terms of the licence will govern any upgrades provided by Application Provider that replace and/or supplement the original Product, unless such upgrade is accompanied by a separate licence in which case the terms of that licence will govern. Use of Licenced Application may require Internet access. You agree that the Licenced Application contains proprietary content, information, and material that is protected by applicable intellectual property and other laws, including but not limited to copyright, and that You will not use such proprietary content, information or materials in any way whatsoever except for permitted use of the Product.

[b] Restrictions on Use of ICCA™ Facilitator's Handbook and ICCA™ Participant's Workbook. You shall not copy, digitize, or otherwise duplicate the ICCA™ Facilitator's Handbook and/or ICCA™ Participant's Workbook. You need to acquire your personal copies in the appropriate number and via the sales channels as outlined on

[c] You shall not remove or obscure any copyright and trademark notices or other proprietary notices relating to the Product or on the output produced by the Product.

[d] Consent to Use of Data. You agree that Application Provider collects and uses technical data and related information about Your computer and system for issuing the licence key. Application Provider may also collect data about ICCA™ reports produced by You and may use this information for, but not limited to, academic research and building benchmarks, as long as it is in a form that does not personally identify You.

[e] Termination. The licence is effective until expired or terminated by You or Application Provider. Your rights under this licence will terminate automatically without notice from the Application Provider if You fail to comply with any term(s) of this licence. Upon termination of the licence, You shall cease all use of the Licenced Application, and destroy all copies, physical or digital, full or partial, of the Licensed Application.

[f] No Warranty. You expressly acknowledge and agree that use of the Licenced Application is at Your sole risk and that the entire risk as to satisfactory quality, performance, accuracy, and effort is with you. To the maximum extent possible by applicable law, the licenced application and any services performed or provided by the licenced application are provided "as is" and "as available", with all faults and without warranty of any kind, and Aapplication Provider hereby disclaims all warranties and conditions with respect to the Licenced Application and any services, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular puzrpose, of accuracy, of quiet enjoyment, and non-infringement of third party rights. Application Provider does not warrant against interference with your enjoyment of the licenced application, that the functions contained in, or services performed or provided by, the Licenced Application will meet Your requirements, that the operation of the Licenced Application will be uninterrupted or error-free, or that defects in the Licenced Application or services will be corrected. No oral or written information or advice given by Application Provider or its authorized representative shall create a waranty. Should the Licenced Application or other services prove defective, you assume the entire cost of all necessary servicing, repair, or correction. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion and limitations may not apply to you.

[g] Limitation of Liability. To the extent not prohibited by law, in no event shall Application Provider be liable for personal injury, or any incidental, special, indirect or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses, arising out of or related to your use or inability to use the Licenced Application, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if Application Provider has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to You. In no event shall Application Provider's total liability to You for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount You have paid for the Product. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

[h] Severability. If a Court or other competent authority decides that any provision of this Agreement is void or otherwise ineffective in whole or in part then any other part and the other terms and conditions of this Agreement shall continue in full force and effect.

[i] Notices. All notices shall be given to GloBus Research via email at and to You at either the email or postal address you provide during any ordering process.

[j] Governing Law. This Agreement is governed by and interpreted in accordinace with Indian law. Any disputes or claims relating to this Agreement shall be subject to the exclusive jurisdiction of the Courts in Bangalore or Mysore and in English language.

Please read the above ICCA™ End user Licence Agreement carefully. By ordering the Product, downloading the Product, or using the Product or parts thereof, You are consenting to be bound by this Agreement. If you do not agree to all of the terms of this Agreement, do not order, do not download, or use the Product or parts thereof.

The cost for a licence for one user on one computer is GBP 250.00 (or approx. USD 400.00 / EUR 300.00), plus Indian service tax at 12.36%, if applicable.

Please send an email to for payment instructions and to receive the link.
ICCA Participant's Workbook
The ICCA™ Participant's Workbook

The ICCA™ Participant's Workbook provides participants with the items and instructions for completing the ICCA™.

You need to purchase one new ICCA™ Participant's Workbook for each and every participant; purchasing a Workbook is the licence to administer ICCA™ to one participant. Photocopying or re-using workbooks is a breach of the licence agreement and a copyright infringement. The cost for each Workbook is USD 18.00 (or approx. GBP 11.50 / EUR 13.50), incl. VAT.

Available via:


Paperback: 54 pages | Publisher: Createspace (6 Feb 2012) | Language: English | ISBN-13: 978-1470023379

(Please remember to order one workbook for each participant!)